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2018 Aug Cisco Official New Released 500-051
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Unified Communications Contact Center Express Implementation – UCCX
Question No: 21
Which three tasks are required to deploy a Cisco Unified CCX application? (Choose three.)
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create a trigger
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upload script to repository
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restart the Cisco Unified CCX Engine
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specify the maximum number of sessions
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configure default session timeout
Answer: A,B,D
Question No: 22
During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?
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Timeout
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SQL Error
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Successful
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No Data
Answer: C
Question No: 23
In the Expression Editor panel of Cisco Unified CCX Script Editor, what are three reasons to use the Java tab? (Choose three.)
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to invoke a specified method of a custom Java class
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to reference a variable of a custom Java Object
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to pass variables between two different workflows
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to create an object for the purpose of executing methods on a remote computer
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to get a reference to the Contact and Session states
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to allow for arguments to be passed to a specified method
Answer: A,B,F
Question No: 24
Which of the following is not an input that is required when you install Cisco Unified CCX?
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application username
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platform administrator username
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IP address
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default language
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time zone
Answer: D
Question No: 25
The Cisco Unified CCX license MAC is generated based on which three items? (Choose three.)
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hostname
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IP address
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gateway address
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physical MAC
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Cisco Unified CCX version
Answer: A,B,C
Question No: 26
Which step library is included in the license for Cisco Unified CCX Standard?
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ICM steps
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email steps
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document steps
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database steps
Answer: C
Question No: 27
Which three components are installed from the Cisco Unified CCX Installer media? (Choose three.)
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iPlanet Web Server
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Cisco Unified CCX Engine
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Cisco Unified Operations Manager
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Cisco Unified Communications Manager
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Recording Component
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Informix DB
Answer: B,E,F
Question No: 28
Which two items are automatically installed on the Cisco Unified CCX server by the Cisco Unified Contact Center Express Installer? (Choose two.)
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IVR System Prompts
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Cisco Supervisor Desktop
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Unified Communications Operating System
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Cisco Unified Communications Manager
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Workforce Management
Answer: A,C
Question No: 29
Where can you start, stop, and restart Cisco Unified Contact Center Express services?
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Control Center on Cisco Unified Contact Center Express Serviceability
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System page on Cisco Unified Contact Center Express Administration
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Cisco Desktop Administrator
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Cisco Unified Communications Operating System Administration
Answer: A
Question No: 30
Which option can be configured while installing Cisco Unified CCX on Cisco UCS servers?
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DNS server
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NTP server
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SMTP server
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CUCM server
Answer: C