[Free] 2018(Jan) EnsurePass Pass4sure Oracle 1z0-527 Dumps with VCE and PDF 21-30

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Oracle CRM On Demand Essentials

Question No: 21

Which two statements are true about audit trails?

  1. The Record Type Auditable Fields setting in the Company Profile determines the total number of fields that can be audited across all record types.

  2. The Record Type Auditable Fields setting in the Company Profile determines the number of fields that can be audited for each record type.

  3. Audit trails are not available for any Custom Objects, only standard objects,

  4. No custom fields can be audited, only standard fields.

  5. Audit trails track these changes to a record: when the change was made, who made the change, the old and new values.

  6. Audit trail data is automatically purged from the system every six months.

Answer: B,E

Explanation: B (not A): The total maximum number of audited fields allowed for your company across all record types is 30.

If you want to increase the maximum number of audited fields, edit the Max # of Auditable Fields in your company profile. The total number of audited fields available and the number of different record types available are displayed on the Audited Fields page.

E: * To view the audit trail for a service request 1 Select the service request.

2 On the Service Request Detail page, scroll down to the Audit Trail related information. Each row shows the date the record was updated, who made the update, and the new and old values in the field.

  • To view the audit trail for a fund 1 Select the fund.

    2 On the Fund Detail page, scroll down to the Audit Trail section.

    Each row shows the date the record is updated, who made the update, and the new and old values in the field.

  • To view the audit trail for an opportunity 1 Select the opportunity.

  • 2 On the Opportunity Detail page, scroll down to the Audit Trail related information. Each row shows the date the record is updated, who made the update, and the new and old values in

    the field.

    Reference: Oracle CRM On Demand Online Help

    Question No: 22

    Service managers want to see the number of open and closed service requests by product, owner, account, and industry. You determine that a dashboard would be the best option to represent this content. How would you begin creating a custom dashboard?

    1. Click the Reports tab, and then click the Design Analyses link and the New Dashboard button.

    2. Click the Reports tab, and then click the Manage Dashboards link and the New Dashboard button.

    3. Click the Dashboard tab, and then click the Manage Dashboards link and the New Dashboard button.

    4. Click the Dashboard tab, and then select a prebuilt dashboard and click the Edit link.

    5. Click the Reports tab, and then click the New Dashboard button.

      Answer: C Explanation:

      If you want to create a new dashboard, see Creating Interactive Dashboards below:

      To create an interactive dashboard

      1. Click the Dashboard tab.

      2. On the Dashboard page, click the Manage Dashboards link.

      3. On the Manage Dashboards page, click New Dashboard.

    1. On the Dashboards Edit page, enter the name and description for the dashboard, and then click Save.

      The Manage Dashboards page is displayed again.

    2. On the Manage Dashboards page, click the Design link for the dashboard that you created.

    Reference: Oracle CRM On Demand Online Help, Creating Interactive Dashboards

    Question No: 23

    One of the Sales Representatives in your organization has just been re-assigned to a new territory under a different Regional Manager. What update should you make to her user profile to make sure that her new manager has access to her data?

    1. Update Business Unit Level 1-4 fields

    2. Update Status field

    3. Update Region field

    4. Update Reports To field

    5. Update Role field.

    Answer: D

    Explanation: A user#39;s manager is determined by the Reports To field on the User Detail page.

    Reference: Oracle CRM On Demand Online Help, Company Data Visibility Settings

    Question No: 24

    You need to figure out which method to use to load a large number of Account records Into CRM On demand. Which three of these conditions can be met by using the Data Loader to load your data?

    1. You want to schedule the data to load automatically during off hours.

    2. You need to load the records sequentially, so that Account 1 Is loaded before Account 2, and so on.

    3. You do not have a map file and want to create one.

    4. You have more than 100,000 Account records to load.

    5. You want to use On Demand Predefined Fields to check for duplicates when loading the data.

    6. You want to add new records, as well as update some existing records.

    Answer: A,D,F

    Explanation: A: the Data Loader command can be scheduled to run during off hours. D: You can use the Data Loader to load huge amount of data

    F: The Data Loader can add and update records. See note below.

    Note:

    The Oracle Data Loader On Demand client is a command-line utility that provides a means of importing data into Oracle CRM On Demand from external data sources. It has two functions:

    • Insert function. This function takes records from a file and adds them to Oracle CRM On Demand. (related to F)

    • Update function. This function modifies existing records in Oracle CRM On Demand, using records from an external data source. (related to F)

      Reference: Oracle CRM On Demand Online Help, Downloading the Oracle Data Loader On Demand Client Utility

      Question No: 25

      Since Managers want to see a list of activities for each account as well as a list of accounts with expected revenue greater than $50,000. When there are no accounts with expected revenue greater $50,000, then links to sales tools should appear. How would you accomplish this requirement?

      1. Create a dashboard with a section containing a Text object that contains links to the sales tools.

      2. Create a dashboard with a section containing a conditional Link or Image object that contains links to the sales tools.

      3. Create a dashboard with a section containing a static Link or Image object that contains links to the sales tools.

      4. Create a dashboard with a section containing a conditional Guided Navigation Link object that contains links to the sales tools.

      5. Create a dashboard with a section containing a static Guided Navigation Link object that contains links to the sales tools.

      Answer: D

      Explanation: Guided navigation links in interactive dashboard pages can be static or conditional. Static links always appear.

      Conditional links appear only if the results meet certain criteria.

      Reference: Oracle CRM On Demand Online Help, Adding Guided Navigation Links to Interactive Dashboard Pages

      Question No: 26

      To enhance user experience at your company, you are thinking about using Web applets to embed external HTML Web content in several areas of CRM on Demand. However, it is important to know that web applets cannot be used in all application areas. Which area does NOT support Web applets?

      1. Record type Detail pages

      2. A record type Homepage

      3. My Homepage

      4. The Action bar

      5. Reports Homepage

      Answer: E

      Explanation: RSS feed applets are a type of custom Web applet, created by the company

      administrator, in which the URL for an RSS feed is specified. RSS feed applets can therefore appear in the following places:

      Record type Detail pages (not A) Record type homepages (not B) My HomePage (not C)

      The Action bar (not D)

      W Reference: Oracle CRM On Demand Online Help, orking with RSS Feed Applets

      Question No: 27

      To increase user adoption and ease of use, your Service department requested access to their Web based Service portal from CRM on Demand. Their goal is to allow users to have access to both systems the same browser window.

      The best design option to meet this requirement.

      1. Use a Custom Object and only give service users access to that tab.

      2. Create a custom Web tab that points to the service portal.

      3. Use a web link that opens the service portal in a new window.

      4. Leverage dashboard functionality to display the service portal.

      5. Use a combination of dashboard functionality and custom objects to display the service portal.

      Answer: B

      Explanation: A Web link is a custom field that allows you to place a hyperlink to an external Web site or Web-based application in a record in Oracle CRM On Demand. You can use a Web link custom field to provide a convenient way for users to navigate to another Web page, including another page in Oracle CRM On Demand.

      You can configure a Web link to simply open another Web site. You can also configure the Web link to pass specific information from the Oracle CRM On Demand record as a parameter in the URL.

      Reference: Oracle CRM On Demand Online Help, Setting Up Web Links

      Question No: 28

      Which two record types can have an asset as a child object?

      1. Account

      2. Opportunity

      3. Contact

      4. Lead

      5. Product

      Answer: A,C

      Explanation: A: When you want to track a product you#39;ve sold to a customer or company, link the product record to the account as an asset.

      To link a product record to an account as an asset 1 Select the account.

      2 On the Account Detail page, scroll to the Assets section, and do one of the following:

    • To create an asset, click New.

      By default, the creator of the asset is the owner of the asset.

    • To update asset information, click the Edit link next to the existing asset. 3 On the Asset Edit page, enter the required information.

    C: Track the contact assets, see Tracking Assets (on page 162).

    Note: This step is specific to Oracle CRM On Demand Financial Services Edition. Reference: Oracle CRM On Demand Online Help, Tracking Assets

    Question No: 29

    Big industries, Inc has the reporting structure depicted below. Is this an acceptable reporting structure for forecasting in CRM on Demand?

    Ensurepass 2018 PDF and VCE

    1. Not enough information

    2. Yes, because all reporting structure combinations are allowed

    3. No, because there is more than 1 participant at the top of the structure.

    4. Yes, because every participant at the lower level has a manager.

    5. Yes, because all participants at the top of the structure have subordinates.

    Answer: C

    Explanation: The reporting structure determines whose records the managers can access. It also determines whose data is included in calculations for forecasting as well as reports for managers and executives.

    Participants in forecasts are chosen by role. Your company#39;s reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO).

    Reference: Oracle CRM On Demand Online Help, Setting Up Forecast Definition

    Question No: 30

    When selecting a column to filter or sort report, which should you choose to have the LEAST impact on performance?

    1. Custom fields

    2. Custom pick lists

    3. Indexed fields

    4. Fields containing CASE statements

    5. Standard pick lists

    Answer: C

    Explanation: Index fields improves filter and sorting performance.

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