Microsoft Dynamics CRM Customization and Configuration
Question No: 41
All users in your organization share a security role named Contoso Employee. The only current Account form is assigned to that role and is configured as a fallback. The marketing team has an additional security role named Contoso Marketing, and your support team has an additional security role named Contoso Support.
You need to create a new form for the marketing team. You have the following requirements:
->The form must be the only form available to the marketing team.
->The support team must have access to this new form and the current form.
What should you do?
Assign the new form to Contoso Marketing and Contoso Support. Then remove Contoso Employee from the current form, and assign Contoso Support to it
Assign the new form to Contoso Support and Contoso Marketing, and remove Contoso
Employee from the current form.
Assign the new form to the Contoso Marketing secunty role, and configure it as the fallback. Then remove Contoso Employee from the current form.
Assign the new form to Contoso Marketing, and configure it as the fallback. Then add Contoso Support to the current form after removing Contoso Employee.
Question No: 42
You are configuring user access in Microsoft Dynamics CRM.
You need each account to have a unique group of people who have write permissions to the account.
What should you do?
Have Dynamics CRM automatically create access teams for each record, and manually share the account with the appropriate
Create an owner team, and assign the accounts to the owner team.
Create an access team template, and add to the account form a sub-grid that references the access team template.
Manually create an access team record for each account and assign the account to the access team.
Question No: 43
You are customizing Microsoft Dynamics CRM.
You want to create a new custom entity Project You need to be able to assign owner teams to it.
Which ownership type should you use?
User or team
Question No: 44
You are consulting for a company that needs a new system chart for their Account entity.
Which three locations in Microsoft Dynamics CRM can this chart be consumed? Each correct answer presents part of the solution. Choose three.
In the navigation pane
In the ribbon bar
In a dashboard
In the chart pane alongside a view
In a main form
Explanation: Ref:http://crmbook.powerobjects.com/basics/analytics/dashboards/ http://crmbook.powerobjects.com/system-administration/customization/charts-dashboards/ https://community.dynamics.com/crm/b/crmtipstricksnewstomaster/archive/2014/05/21/dyn amics-crm-quick-tip-embed-charts-into-forms
Question No: 45
You are editing the Open Leads system view.
You need to modify it so that it includes Business Phone and Mobile Phone. What should you do?
Use the arrows to determine where the Business Phone and Mobile Phone should be located. Click Add Columns to insert the columns in that position.
Use Add Columns to add the Business Phone and Mobile Phone. Click View Properties
to set the column position#39;s numeric value.
Use Add Columns to add the Business Phone and Mobile Phone, and then use the arrows to arrange the new fields as desired.
Use Add Columns to add the Business Phone and Mobile Phone, and then use Configure Sorting to modify how the columns are sorted.
Question No: 46
A business services customer reports issues with a case entity.
You have two support tiers. Your support users are grouped by their tiers into separate business units, security roles, and teams.
You want to create a business process flow that is unique for each support tier, with tier- specific fields and stages on the case entity.
You do not want to allow your first-tier users to use the second-tier process flow. What should you do?
Create two business process flows and two main forms. Enable one form for each tier#39;s security role. Then associate the corresponding business process flow with its form.
Create two business process flows. Assign the first support-tier security role to the first- tier business process flow only. Enable the second support-tier security role for both business process flows.
Create two business process flows. Make the second-tier team the owner of the second- tier business process flow, and make the first-tier team the owner of the first-tier business process flow.
Create one business process flow. Configure it with branches into two separate stage paths, depending on the business unit related to the user working on the case.
Explanation: Ref:http://crmbook.powerobjects.com/system- administration/processes/process-flows/
Question No: 47
You want to add a custom attribute for alphanumeric values. This attribute should be displayed on the form as multiline control.
Which two Data Types should you use? Each correct answer presents a complete solution. Choose two.
Single Line of Text (Format: Text Area)
Multiple Lines of Text
Explanation: Ref:https://msdynamicscrmblog.wordpress.com/2013/10/22/types-of-fields- in-dynamics-crm-2013/
Question No: 48
You are creating a security role in Microsoft Dynamics CRM. You want users with the role to be able to add notes to cases.
Which two privileges should you add to the role? Each correct answer presents part of the solution. Choose two.
Append privilege on cases
Append privilege on notes
Append To privilege on cases
Append To privilege on notes
Question No: 49
You export an unmanaged solution from Microsoft Dynamics CRM. The unmanaged solution contains the following two entities:
->Custom entity account ledger
During the export process, Microsoft Dynamics CRM identifies a dependency from the account ledger#39;s Lookup field to the opportunity entity and asks you to include the opportunity entity within the solution. You exclude the opportunity entity from your solution export.
What happens to the solution?
It fails to import because opportunity does not yet exist.
It fails to import because opportunity was not in the solution.
It successfully imports with the relationship to opportunity.
It successfully imports without the relationship to opportunity.
Question No: 50
You intend to use the following three environments when you customize Microsoft Dynamics CRM:
Each environment represents a stage in the promotion of your work.
You need to transfer custom entities and fields between these environments. Which mechanism should you use?
data import feature
Plug-in Registration tool
Web Service Configuration Settings
CRM Solution files
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